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What is Terrosor's purpose in doing this?
Because Terrosor realized that in the current electric bicycle market, it is difficult for users to choose products, so we want to organize this market.
Why should I choose to buy products of the same brand from Terrosor?
Because Terrosor can maintain the same price as the brand while providing better after-sales and pre-sales services, and the 7*12-hour customer service is ready to answer your questions at any time.
Why should I choose Terrosor?
We will recommend the most suitable products to you and provide the best pre-sales and after-sales services.
What should I do if there is a problem with the product I purchased from Terrosor?
You can contact our after-sales team immediately or send an email directly. We will solve the problem for you within three working days at the latest.
If the product I purchased from Terrosor is beyond the warranty period, will Terrosor still provide repair services?
Terrosor will provide lifelong after-sales service for every member. As long as you have purchased products from Terrosor, we will solve your problems.
I don't know what I want to buy? Can I ask Terrosor how to buy it?
Of course. Terrosor has a professional pre-sales team. They will select the right product for you according to your situation.
Why are there some good products that Terrosor doesn’t have on the shelves?
Because not all brands are willing to cooperate with Terrossor, because Terrosor's after-sales terms are too strict. But Terrosor will work hard to reach cooperation with more brands.